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Samsung Galaxy S20 FE 5G, 128GB, Cloud Navy – Unlocked (Renewed) Cell Phones & Accessories
- Delivered today (order Mon-Fri before 12:00, delivery between 17:00 and 22:00)
- Including shipping costs, sent by vertexenterprize.com
- Pick up at a vertexenterprize.com collection point is possible
- 7 days to change your mind and free returns
- Day and night customer service
Description
Product Dimensions 6.29 x 2.93 x 0.33 inches
Item Weight 6.7 ounces
ASIN B08L34JQ9C
Item model number SM-G781U1
Batteries 1 Lithium Ion batteries required.
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Best Sellers Rank #23 in Amazon Renewed (See Top 100 in Amazon Renewed) #15 in Renewed Smartphones #408 in Climate Pledge Friendly: Electronics
OS Android 10.0
RAM 6 GB
Wireless communication technologies Bluetooth, Cellular, 3G, Wi-Fi
Connectivity technologies 802.11 a/b/g/n/ac/ax 2.4G+5GHz, HE80, MIMO, 1024-QAM USB 3.2 Gen 1 Bluetooth v5.0
Special features optical), compass, accelerometer, Fingerprint (under display, gyro
Other display features Wireless
Human Interface Input Touchscreen
Scanner Resolution 1080 x 2400
Other camera features Front, Rear, Video
Form Factor Smartphone
Color Cloud Navy
Battery Power Rating 3600
Whats in the box 1
Manufacturer Samsung
Date First Available October 12, 2020
Memory Storage Capacity 128 GB
Standing screen display size 6.5 Inches
Ram Memory Installed Size 6 GB
Battery Capacity 4500 Milliamp Hours
Weight 190 Grams
Charging Time 70 minutes
Brand SAMSUNG
Model Name Galaxy S20 FE
Wireless Carrier Unlocked
Operating System Android 10.0
Cellular Technology GSM, CDMA, HSPA, EVDO, LTE
Memory Storage Capacity 128 GB
Connectivity Technology 802.11 a/b/g/n/ac/ax 2.4G+5GHz, HE80, MIMO, 1024-QAM USB 3.2 Gen 1 Bluetooth v5.0
Color Cloud Navy
Screen Size 6.5 Inches
Wireless network technology GSM
About this item 6.5-inch FHD+ Dynamic AMOLED 2X Infinity-O Display, 120Hz, HDR10+, 1080 x 2400 pixels, IP68 for water and dust resistant 128GB ROM, 6GB RAM, Qualcomm SM8250 Snapdragon 865 (7 nm+), Android 10, Octa-core, Adreno 650, One UI 2.5, 4500mAh Battery Rear Camera: 12MP Wide (F/1.8 aperture) + 12MP Ultrawide (F/2.2 aperture) + 8MP Telephoto (F/2.4 aperture), Front Camera: 32MP (F/2.2 aperture) , Under Display Fingerprint 2G: GSM 850/900/1800/1900, CDMA 800/1900 & TD-SCDMA, 3G: HSDPA 850/900/1700(AWS)/1900/2100, CDMA2000 1xEV-DO, 4G: LTE 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 46, 66, 71, 5G: SA/NSA/Sub6 (ensure to check compatibility with your carrier before purchase) American Model, Compatible with Most GSM and CDMA Carriers like Telus, Rogers, Freedom, etc. Will Also work with CDMA Carriers Such as Verizon, Sprint.
Power of 5G, get next-level power for everything you love to do with Samsung Galaxy 5G, more sharing, more gaming, more experiences and never miss a beat.
Additional information
| Product Dimensions | 6.29 x 2.93 x 0.33 inches |
|---|---|
| Item Weight | 6.7 ounces |
| ASIN | B08L34JQ9C |
| Item model number | SM-G781U1 |
| Batteries | 1 Lithium Ion batteries required. |
| Customer Reviews | /* .cm-cr-review-stars-spacing-big { 4.0 out of 5 stars 6,280 var dpAcrHasRegisteredArcLinkClickAction; P.when('A', 'cf').execute(function(A) { 4.0 out of 5 stars |
| Best Sellers Rank | #23 in Amazon Renewed (See Top 100 in Amazon Renewed) #15 in Renewed Smartphones #408 in Climate Pledge Friendly: Electronics |
| OS | Android 10.0 |
| RAM | 6 GB |
| Wireless communication technologies | Bluetooth, Cellular, 3G, Wi-Fi |
| Connectivity technologies | 802.11 a/b/g/n/ac/ax 2.4G+5GHz, HE80, MIMO, 1024-QAM USB 3.2 Gen 1 Bluetooth v5.0 |
| Special features | optical), compass, accelerometer, Fingerprint (under display, gyro |
| Other display features | Wireless |
| Human Interface Input | Touchscreen |
| Scanner Resolution | 1080 x 2400 |
| Other camera features | Front, Rear, Video |
| Form Factor | Smartphone |
| Color | Cloud Navy |
| Battery Power Rating | 3600 |
| Whats in the box | 1 |
| Manufacturer | Samsung |
| Date First Available | October 12, 2020 |
| Memory Storage Capacity | 128 GB |
| Standing screen display size | 6.5 Inches |
| Ram Memory Installed Size | 6 GB |
| Battery Capacity | 4500 Milliamp Hours |
| Weight | 190 Grams |
| Charging Time | 70 minutes |
| Brand | SAMSUNG |
| Model Name | Galaxy S20 FE |
| Wireless Carrier | Unlocked |
| Operating System | Android 10.0 |
| Cellular Technology | GSM, CDMA, HSPA, EVDO, LTE |
| Connectivity Technology | 802.11 a/b/g/n/ac/ax 2.4G+5GHz, HE80, MIMO, 1024-QAM USB 3.2 Gen 1 Bluetooth v5.0 |
| Screen Size | 6.5 Inches |
| Wireless network technology | GSM |
60 reviews for Samsung Galaxy S20 FE 5G, 128GB, Cloud Navy – Unlocked (Renewed) Cell Phones & Accessories
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Marquis –
5.0 out of 5 stars
Phone came in and works as advertised
Love it came.early as well had an Samsung A03 HUGE upgrade from.that God awful phone
One person found this helpful
Norene –
5.0 out of 5 stars
Beautiful Phone
I am always apprehensive about making techie purchases. After reading a few reviews, I figured I’d give it a go. The packaging was really good, and it came with a charging cable. If I didn’t know better. I’d think the phone was brand new. Everything was flawless and I am really pleased with this phone.
One person found this helpful
Angela lemons –
5.0 out of 5 stars
This is a awesome phone!
I love it and it gets a 55 I give it a 2936296381638262826936184664926292629367263827392/5
One person found this helpful
Shiera –
5.0 out of 5 stars
Great phone
Mmy husband loves his upgrade it hasn’t given him any problem so far
One person found this helpful
Shemeka –
5.0 out of 5 stars
Works like brand new
This device works wonderfully. If I needed 2 or more phones, I would definitely purchase from this vendor. 2ndphoneclubThank you so much.
One person found this helpful
Scott H. –
5.0 out of 5 stars
Looks brand new
Better than expected condition.
One person found this helpful
Dave –
4.0 out of 5 stars
Worked without any problems
Got the phone, transferred the Sim and SD card from s9+ turned on and worked without any problems. Used Samsung Smart Switch and Google play to transfer apps and files from old phone to the new phone. Had to re-setup all the MFAs I use for work, but was expecting that. Love the in screen fingerprint scanner. Much easier to use then the back scanner I used on the S9+. It will miss from time to time, but especially at work where I have to do MFA authorizations many times throughout the day when connecting to user’s computers and servers to check settings or perform remote fixes it is so much easier to press my thumb to the front of the screen than having to pull off the wireless charger to scan from the back. Battery life is great. Old S9+ could barely make it through a normal 8 hour shift and sometimes it wouldn’t. The S20 FE makes it through a 12 hour extended shift with more than normal MFA with 27% battery still left. Can’t really speak to the camera as if I am wanting to take good pictures I will pull out the Canon Rebel. For quick snaps of serial numbers, model numbers and things like that it works fine. Hands free is much clearer than on the S9+ as I don’t get crackling or distortions on the S20 FE. A good phone for a refurbished one.
28 people found this helpful
Janser –
5.0 out of 5 stars
Muy bueno
Excelente, hasta el momento me ha estado funcionando bien, la resolución de las camaras y las fotos que se pueden obtener son excelentes.
One person found this helpful
Adal –
4.0 out of 5 stars
Excellent Condition
You will not differentiate from a brand new one, the product is intact, worked fine I do not give 5 stars cause arrived without cable charger.
One person found this helpful
ChicagoKenpo –
5.0 out of 5 stars
Great Deal on a Phone…
Packaging was not great, basically the phone was in a box made for the phone, and placed in an Amazon box with no additional bubble wrap or shipping paper; Got to me unbroken anyway.It was a Verizon phone so all I had to do was swap the SIM card and then used Smart Switch to transfer my files and apps from the old phone. One thing I had to do, which was strange, was turn on, then off ‘airplane mode’, then restart the phone to get the network to recognize the SIM card. All good since then.Battery life, so far, has been great and all the apps work quickly and smoothly. No scratches anywhere on the phone; Looks like a brand new phone. This is the 3rd phone I’ve purchased thru Amazon and all have lasted! The last one, a Galaxy S8, has gone almost 4 years and I’m only replacing it because I dropped it and the screen cracked.Would totally recommend buying one this way.
akahyperfriend –
5.0 out of 5 stars
Great overall phone
This is an excellent phone with many features my previous smartphone didn’t have (this phone lets me cast to screen, use wireless charging, and use AR scanning in Pokemon Go), and I love having a phone that’s still new enough to get updates without the big new phone price.The only cons I have are not really issues overall, but I’ll list them for your general info.There is no headphone jack (not an issue if you have Bluetooth headphones/earbuds), there’s no place for a storage card (there’s still plenty of internal storage anyway), the built-in apps from Verizon aren’t able to be uninstalled (but can be disabled/ignored) and the welcome message when starting up the phone says hello from Verizon even though I’m using T-Mobile.An important note: to update the phone I have to connect to wi-fi, otherwise I get an error message. I think it’s because I don’t use the Verizon network as the manufacturer assumed I would, but with my in-home wifi this also isn’t an issue and just something to remember.
One person found this helpful
Mariah Stephens –
4.0 out of 5 stars
Refurbished
Picked out the refurbished in good condition. I noticed a scratch and that’s all! Not on the screen either. Not impressed with battery at all. But hoping with the battery adapter on, after a few weeks that will get better. So far I’m iimpressed. Discouraged at first because when I put my Sim card in, the phone kept saying since it’s not a Verizon Sim card I couldn’t receive calls or texts. For some reason it still works 🤷🏻♀️
2 people found this helpful
Sheryl DeFreece –
4.0 out of 5 stars
Time for an upgrade
It’s an upgrade from a older version. It’s a little bigger screen than my previous one. So far it works very well.
Jennifer –
4.0 out of 5 stars
Good deal
The phone looked great just took longer to ship than it said. The battery life isn’t the best but that’s my only complaint.
One person found this helpful
Daniel Curless –
4.0 out of 5 stars
The battery on this phone sucks
This phone performs great love the value but the battery can’t last past 20 hours an 16 minutes
One person found this helpful
Brooklyn Old G –
4.0 out of 5 stars
Unable to connect samsung watch
The phone is fine but is unable to connect to Samsung 4 watch. I need to contact support and am unable to rectify by myself using support guides in order to fix. Irritating
One person found this helpful
Skipsta –
5.0 out of 5 stars
Samsung Galaxy S20 FE 5G – Unlocked – Renewed
The phone sent to me by gadgetbanktx came well packaged with charger, cable, and SIM tray tool, and looks to be essentially in new condition. The IMEI number passes muster on the Visible network. I couldn’t be more delighted. Thanks to gadgetbanktx for quick shipping and a totally satisfactory experience.
One person found this helpful
James L. –
4.0 out of 5 stars
camera broken
this cell phone looked as nice as new, everything switched over from old and then got major camera misfunction message, you could hear parts loose in phone, called and they took care of it right away. No more at this price but was able to get another from Amazon.
One person found this helpful
Raquel Maricruz Ramirez –
5.0 out of 5 stars
Working very well
I hot this for my mom as her phone being a pixel kept rejecting calls and not excepting text messages.My sibling recommended this phone and is working like a charm, phone came in looking brand new, there was no issues with the SIMS cardNo glitches or scratchesMy mother loves her phone!!!!
2 people found this helpful
Ing –
5.0 out of 5 stars
Excellent
I ordered this phone in an emergency situation and can’t say enough positive things about the experience. The phone arrived faster than I expected and came packaged beautifully. I would order again in a heartbeat.
One person found this helpful
C. Shinall –
3.0 out of 5 stars
Buyer beware
This phone is mostly fine. Trying to save some money, I bought this phone instead of from the big companies. When I tried to get it setup with Verizon, I have no access to certain apps, like voicemail. For some reason, this phone didn’t come setup for voicemail and it’s not something I can just install. At least, not with verizon. I guess next time, I’ll have to purchase from a company that makes sure all things are put on the phone appropriately, instead of from a third, unknown party.
Jeffrey Walcott –
4.0 out of 5 stars
Great Product
workable
One person found this helpful
Carolyn Ouillette –
5.0 out of 5 stars
Galaxy s23fe
So far so good. It is faster than my s10, had a bigger and clearer screen.
One person found this helpful
Dani –
4.0 out of 5 stars
Great condition
Phone arrived as advertised, in near new condition. The screen is perfect and the backplate did not have any scratches as far as I could notice. Camera was slightly blurry but that was fixed with a bit of cleaning so that could reasonably be due to shipping. Battery life is so good I have a hard time believing anyone has used this phone for more than a few weeksOnly issue I’ve run into was that I couldn’t get service and had to contact my phone plan provider to help me fix it
One person found this helpful
Feejo –
4.0 out of 5 stars
Good Buy
This was a good purchase. Everything worked.
One person found this helpful
Kay Bender –
5.0 out of 5 stars
Great simple phone for everyday needs
Works great very easy to start up and work. I love this simple Android phone
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Richard –
5.0 out of 5 stars
This does run 5G
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CA newbie –
4.0 out of 5 stars
Unlocked phone but still with ATT apps
My phone is in perfection condition, really like new. However, when I turn it on, it showed ATT and I was worried but it works with Mint. It’s a bit annoying because it seems I cannot remove all the apps related with ATT to save some memory. Otherwise, it looked great so far.
3 people found this helpful
Brian A Lewis –
4.0 out of 5 stars
Great phone and great value for the money
I recently purchased the Samsung S20 FE, and I must say, it is truly a great value for the money, especially when compared to its competition. This smartphone offers an impressive combination of features, performance, and affordability.In terms of value for money, the Samsung S20 FE shines. Its pricing is more affordable compared to other flagship smartphones in the market, while still offering comparable features and performance. You’re getting a premium smartphone experience without breaking the bank, which is a rare find in today’s market.Overall, I am thoroughly impressed with the Samsung S20 FE. It combines top-notch performance, a stunning display, versatile cameras, long battery life, and all at a price that is highly competitive. If you’re in the market for a flagship-level smartphone without the exorbitant price tag, the Samsung S20 FE is definitely worth considering.
10 people found this helpful
Xara D’Karn –
4.0 out of 5 stars
Was not in claimed excellent condition.
The screen has a ton of scratches on it.They said excellent condition.Metal frame also had a bad ding like it had been dropped on cement.Not happy with the quality.I’ve had it a couple months. I do believe their (renewed) status on phones is nothing more than an inspection to make sure the phone functions. And doesnt have a cracked screen.Battery was not replaced. Nor was anything else.Overall $200 is not bad. But I definitely would have been much happier if it would have been in excellent condition like they claim. Rather than (acceptable) condition.Because that’s what I got.
6 people found this helpful
Auricom –
5.0 out of 5 stars
Should Have Purchased One Sooner
After nearly four years with my Samsung A10e, I decided it was time for an upgrade. My criteria were specific: I wanted a more recent, used Samsung phone that was unlocked, had ample storage, and most importantly, featured a microSD slot for my extensive music library. The Samsung Galaxy S20 FE 5G in Cloud Red ticked all these boxes and more.Transitioning from the A10e, the performance leap to the S20 FE was immediately noticeable. Everything from navigating the UI to streaming content on YouTube and multitasking feels incredibly responsive. This phone has transformed my user experience, offering a significant improvement in speed and efficiency.Despite being a renewed device, the quality of the S20 FE pleasantly surprised me. It arrived with minor marks on the sides, but these were hardly a concern given the excellent condition of the screen and the overall functionality of the phone. I’ve always been particular about battery health, so I appreciated the “Protect Battery” feature, which I also used on my A10e. The battery performance has been exceptional, supporting my heavy music streaming habits without a hitch.The larger display is a game-changer. The vibrant colors and increased screen real estate enhance everything from watching videos to browsing the web. I’ve disabled certain features to extend battery life, but this hasn’t detracted from my overall experience with the phone.One of the reasons I opted for an unlocked phone was the flexibility it offers. While I primarily use the S20 FE for media consumption, it’s reassuring to know it can serve as a reliable backup for calls and texts if needed. The phone’s build quality and care in its refurbishment are evident, making it a solid investment for anyone in the market for a high-quality, used smartphone.In summary, the Samsung Galaxy S20 FE 5G has exceeded my expectations. It offers a perfect blend of performance, quality, and value, making it an excellent choice for Samsung enthusiasts and anyone looking for a premium smartphone experience without the flagship price tag.
24 people found this helpful
Briana ArenzBriana Arenz –
5.0 out of 5 stars
Great condition! UNLOCKED, one issue called a network unlock code, read review!!
I took photos of the phone the day of arrival but now cant find them.. but the phone came in EXCELLENT condition although the packaging was just a box with little to ensure a safe delivery. The phone was unlocked but a **NETWORK UNLOCK CODE** kept popping up when sim card was insterted. (Thats the photo in this review.) So I swore the phone wasnt unlocked. Reached out to the seller and my carrier which was walmart family mobile. I was told by my carrier i needed a new sim card. So i ordered it and when it finally arrived, boom same error. My carrier reset the sim many times and still no luck. When i had messaged the seller they gave me a code that wasnt right and when i reached out again, still another wrong code. What the phone fails to warn you is that only after a few attempts it will lock you out completely. It will then say **MASTER KEY CODE** needed. I googled what that was and it seemed like a hopeless code to obtain. The startup on the phone says AT & T. So i took it to their store and they had said that yes the phone was unlocked!! But the network was locked to walmart family mobilewhich was my carrier . So come to find out the code i needed, the first code, the network unlock code, I needed from my carrier! They absolutely missed it and after days of this mess and ongoing phone calls, finally the walmart family mobile agent on that day in the At&T store had told me the codes i needed from day one. Idk how they just skipped the option and blamed my sim card. The codes arent a secret and im still unsure why they didnt recommend theirs to fix it. I guess they just assumed it wasnt their codes needed. But it was!!! Unbelievable right!! So then were now stuck on master key code and no one, my carrier, nor AT&T, nor samsung can help with that. Due to the sellers wrong codes, me googling the wrong codes, and most of all my carriers support line not mentioning their codes, I was locked out and was gonna return the phone. However AT&T did show me other sim cards put into the phone by other carriers were working. It was still unlocked but just couldnt now be used on family mobile and possibly all tracphone carriers due to the master key code lock. So with that said I swapped to AT&T prepaid and got their sim card and it all worked great! It was recommended to get the sim card from the AT&T store directly because sometimes those sim kits at walmart dont always work correctly and are nonrefundable. So if this issue happens to you just be sure to ask your carrier for those network codes!! The seller now knows what to suggest if this happens to another and I’m telling you that the carrier has the codes and all will be fine. Also the seller offered me a replacement phone and partial refund for this issue. I declined a replacement only because I couldnt send this phone back and await a new one. I was already without a phone long enough dealing with this for days. So the seller at least still gave me a partial refund and that was okay with me. So the customer service is well and fair from them!!! Also even AT&T said the phone itself was in such great shape! So far so good on the phone itself, everything is working as it should.
164 people found this helpful
AmazonAddict –
5.0 out of 5 stars
So impressed
I am thrilled with the phone I recently acquired; it has exceeded all my expectations. The device arrived in pristine condition, without any dents, scratches, or blemishes. The screen is crystal-clear, with vibrant and rich colors that make viewing photos and videos a pleasure. The edges and back of the device are free of any signs of wear and tear, making it look as if it’s fresh out of the box and has never been used before.The phone’s camera is nothing short of amazing, producing stunning and sharp images with excellent color accuracy. Picture-taking is a breeze, with the camera’s intuitive user interface. The processor is incredibly speedy, making multitasking and running apps a smooth and seamless experience.Overall, I am thoroughly impressed with the phone’s condition, performance, and features. I would highly recommend it to anyone in search of a high-quality phone that delivers on all fronts.
CO Mountain Man! –
4.0 out of 5 stars
Complete a thorough test of all functions, PRIOR to transfer of settings, data, pics, tunes, etc.
3 days in. 1. GREAT price! 2. SPEEDY delivery. FAIRLY ACCURATE description of the phone. 3. GREAT phone except for the usual Samsung issues. 4. I encourage those that purchase, THOROUGHLY test the phone, PRIOR to transferring all settings/data/tunes/vids/pics, etc. from your previous Samsung phone. After 86 days of dealing with my cell service transfer from VERIZON to TING, I failed to complete a thorough test of the phone. The Power On/Off button does not toggle properly, sticks, & and works most of the time. There is a workaround, for booting, but simple screenshooting without another app can be challenging. The battery struggled the first 2 days, with a slow charge, and not holding charge well, but now seems to hold the charge as well as my ancient 2018 S9. 3 months of ownership: bumper/case has solved issue of the power button problem mentioned earlier. Battery seems to work fairly well now. Though I do have days, that it seems to de-charge much quicker than other days, even though there are no apps running in the background. OVERALL, I would highly recommend purchasing a refurbed phone, rather than a new. Use the extra money to help someone truly in need, after-all it is just a phone.
27 people found this helpful
StormTrackerJay2 –
5.0 out of 5 stars
Excellent Smartphone from Samsung!
I’d say that this Samsung S20 FE 5G has got to be one of the best smartphones that takes excellent photos that I have ever had in my life…..so far! It has wireless charging on it (something I did not know about), excellent camera set up that takes pretty good photos for the most part, excellent videos, has 128 GB of internal storage….however…there is NO slot for a microSD card for additional storage (a minor drawback]. Fingerprint reader is directly on the screen and it was hard to get used to that at first, but did not take long to get used to it and it works very good. Games seems to play rather well on this smartphone, tho I probably would not do very intensive gaming on this phone. Basic games works mighty well on this smartphone though. Really I think the only issues I have with this smartphone from Samsung are 2 things…..lack of extra storage and the camera will turn itself off if you go wide-angle when taking photos or videos. It seems to be a common issue/problem with Samsung S20 FE 5G smartphones. There are videos on You Tube on this issue and how to fix it….which is overall an easy fix. That issue does not happen until you hit a certain Samsung or Android update on this phone. Overall, a great smartphone and it’s water resistant also….not sure about it being waterproof….so don’t put it in water at all. I would rate this Samsung smartphone a pretty decent 5 of 5….despite those 2 minor issues with the Camera turning off frequently and the lack of extra storage space.
13 people found this helpful
Honest_Critic –
3.0 out of 5 stars
Cheaper than retail, but at a gamble
When you buy something that has been renewed or refurbished, you do so with the understanding that the product was returned due to defects, but is being resold at a cheaper cost because those defects were corrected. Right?That was my rational when I bought this phone in November of 2023, replacing a cheap $70 dollar junk phone offered to me at a discount by my cellular provider. I mean, my friend bought a renewed phone off Amazon and has been very satisfied with it. Mine began giving me issues roughly a month into ownership.One of the “handy” little security features with this phone is a moisture/debris detector located in or around the charging port. After about a month of owning and using the phone, I was unable to actively charge my phone. The device would give me a warning saying to unplug the device immediately to prevent damage being done to the circuitry. It will not charge the battery so long as the port remains in a “compromised” state. You cannot turn off the sensor in the settings. I’ve tried clearing the port of this supposed dust and debris to no effect. I’ve taken it to rooms where we have dehumidifiers, and it still gives me this warning when i try to charge.The only option left to me was to buy a wireless charging pad, which can cost you up to $100 bucks. I was lucky to have a friend who had one to spare. It’s the only way I can recharge the phone without taking it to a repair shop to test/replace the charging port. Most places I’ve seen online list replacing the port costs $99 dollars for part and labor, but there’s no guarantee my local repair shops will abide by that.I’ve bought other products from Amazon’s “Renew Store” that have been listed as renewed and have not given me issues, such as my bluetooth headset. But for whatever reason, this phone’s issues slipped through their quality control. For that, I’m rather disappointed. I’m also very disappointed that Samsung would build ransomware into their phone and list it as a security feature.More importantly, I am disappointed in myself for simply accepting the phone as it is and using the wireless charger my friend gave me rather than send the phone back and demand a phone that was actually fixed. I will likely end up paying the extra $100+ bucks to have someone else repair the charging port.Knowing what I do now, would I buy with Amazon Renew Store again? Maybe. Between me and my friend, we’ve bought 3 products, with 2/3 being a worth while purchase. Those aren’t terrible odds, and honestly, I could have probably fixed the situation myself if had brought it up to the seller. I may not have bought the same phone though, if I had to do it over. Samsung knew what it was doing when it added this feature to the phone, especially given they sell you the work-around for an extra $100-200 bucks. Slimey wretches.
3 people found this helpful
SuzieQ –
5.0 out of 5 stars
Phone is excellent!
This phone was perfect for our teenage daughter. It was in perfect condition and all we had to do was insert our sim car and it was activated! Couldn’t be happier.
One person found this helpful
Rebecca –
4.0 out of 5 stars
Product is exactly what was described and works great
The only issue I had buying this product is that I paid extra for 2-day shipping and received the phone 3 days late! Now I am being denied a refund with no explanation and was treated rudely by an Amazon employee… No issues with the seller, unless they were the reason my product arrived late.
One person found this helpful
Cal O –
4.0 out of 5 stars
S20 FE Renewed – Mobile Network Connection Problems
I received this S20 FE Renewed from Stalion Requip, Shipped from Amazon. Arrived with Android 13 installed. Phone was well packed and came in a plain box with a nice 5Volt 2Amp (9Volt 1.87Amp) charger, USB C charging cable, and SIM Tray removal tool. The box was labeled NEW. It is NEW, Pristine, Looks and Performs Flawlessly with one major exception. The S20 FE is a ‘dumbed down’ (cheaper) version of the S20 series. My Cell service is Tracfone through Verizon. I later found out the S20 FE does not support the mmWave bands needed for the fastest 5G Verizon service, nor does it reliably connect to Verizon in my weak signal home location. As a result I couldn’t get connected unless I walked outside my house into my driveway. Other Samsung and Apple phones connect to my Tracfone/Verizon service just fine inside my home. I even tried putting my SIM card in each of those other phones and they all connected just fine. Their SIM cards in the S20 FE had the same bad result. Someone living in a strong signal area would not notice unless they travel into a weak signal area. This seems to be a problem with the design of the S20 FE and not the fault of the Renewer or Amazon. I wasn’t willing to wait and try a replacement S20 FE 5G, so unfortunately I had to send the S20 FE 5G back. I ended up ordering the S20+ from Stalion Requip and Shipped by Amazon, The S20+ supports most of the LTE bands and 5G bands (including mmWave bands) used by Verizon in my weak signal area. The S20+ connects properly to Tracfone/Verizon anywhere inside my home. This is important especially if you live or travel in a weak signal area with Verizon or other CDMA carrier. I don’t know about GSM carriers.I can’t say enough good about Stalion Requip. All Renewers are not created equal. Stalion Requip includes a printout of all the internal specs and test results. Purchase your phone from Stalion Requip and you won’t be disappointed with their work.
6 people found this helpful
WiseCrew –
4.0 out of 5 stars
Included charging cable DOES NOT work…
This was my first experience buying a used phone. I was very hesitant, but am mostly pleased overall.The included cable (no brick included) does NOT charge my phone. They included a very cheap-o charging cable & this phone is PICKY! Actually I found ALL Samsung phones that we have/ have tried are… they only accept a USB C cable with a thicker wall to the plug in part. Any of the cheapo cables will NOT work.On the plus side, I was able to determine that this phone came with 92% battery life by using the ACU battery app…which was a huge concern for me buying a used phone. That was a happy relief!The camera is pretty nice! I tried & returned a brand new A23 before buying this used phone, and that camera was absolutely horrible.. worse than my very first LG cell phone that I got 8 years ago… yes, WORSE than that!After seeing what a piece of junk the A23 was & after talking to someone at the T-Mobile store, they told me that the A series phones are very bottom of the barrel and poor quality. I came to the realization that in order to get a phone that was decent, I was going to have to buy a used phone. I opted for the S20 FE instead of the S21, because the s20 is able to be expanded with a microSD card & the S21 can’t be.I am not about to put all my stuff on some cloud or pay for extra storage. I opted out of an iPhone for that very reason. If Samsung doesn’t allow for storage cards to expand their phones’ memories in the future, I will buy a different brand that does. After reading several reviews, I know there are others who feel the same way. I sure hope Samsung listens & doesn’t go the disappointing route Apple does with their phones & lack of storage expansion.Overall, I’m happy with my used phone & the seller, minus the fact that they didn’t even check to see if the charging cable worked that they sent with the phone. It did not & I had to buy new ones just for this phone.I WOULD purchase the phone again, although I’m not super fond of such a finicky phone in regards to the charging cable. I know it’s a Samsung thing because my hubby’s old S8 is the same as was the A23 I tried & returned. I don’t like feeling like I have to carry a spare charging cable with me everywhere in the event that my main charging cable doesn’t work with my phone for some reason. I never had that issue with my other brand USB C charged phones. Samsung phones seem to only work with cables that have a thicker wall to the C part of the charging cable. If LG was still making phones, I would have purchased one of those instead. We’ve tried TCL & Motorola…& Apple is a hard pass, so that left me with Samsung.
33 people found this helpful
Stephanie S. –
5.0 out of 5 stars
💯 Recommend
I got this a year ago and it looked running everything was working perfect. No major defects color was really good no scratches.
One person found this helpful
John W Grim –
4.0 out of 5 stars
Difficult time getting it in our network
Anyway this phone is awesome but it needs a SIM card . Once SIM card installed had to call Network and have them connect .Otherwise very nice phone
One person found this helpful
Amazon Customer –
5.0 out of 5 stars
Looks like new.
There is not a fingerprint reader to this phone. My previous phone had that; I miss it. Otherwise, this is fine. I only activated it yesterday and it fell this morning before I had a chance to add the protective features I purchased with it. I will have to check for the face recognition features because it is not activated. It works fine and looks new.
2 people found this helpful
James –
3.0 out of 5 stars
face recognition sucks
I just replaced my galaxy S8 with this S20.The facial recognition rarely works. I almost always have to unlock my phone with my fingerprint or pin. Other than that I don’t see much difference in applications, except that it comes with a malware scanner that my s8 didnt have. I guess that’s good.
One person found this helpful
Michelle6594 –
5.0 out of 5 stars
Nice phone for price
Although I returned the phone, they were helpful . We just couldn’t get it to work for my carrier. They provided a shipping label and processed the refund promptly.
One person found this helpful
britchk01 –
4.0 out of 5 stars
Pleasantly Surprised
I have now been using this phone for 11 days. Here’s what you should know, out of the box the phone was pristine. I looked long and hard to find a blemish or defect, there was none. This looked like a brand new phone. Day one of using the phone I was highly unimpressed by it’s battery life. The battery did not hold a charge for even half a day. I didn’t believe Samsung would sell a phone with that bad of a battery OR this phone was defective. I did some research online and it seems this is the number one complaint about this phone. This is my 1st phone that has an ADAPTIVE BATTERY. I followed some advice online. Let the phone download all the updates etc..the 1st day or 2 this sucks up major battery power. Day 2 and 3 i kept my eye on the battery usage in the system settings. Until day 3 it said it was still learning my usage, once that went away the phone battery worked so much better! I mean don’t get me wrong, I got rid of some apps I don’t use, changed some settings to save battery life etc. My battery lasts the whole day now with regular use. The phone automatically puts apps to sleep when not in use so that def saves some battery power. All in all I say buy the phone. If you don’t like it you have 60 days to return it. I do not buy expensive top of the line phones, I need a cost effective option for reg text, calls, music, browsing and this one hits the mark. I use the speakerphone for work calls and they are crisp and clear. The camera is much better than my A20. As of day 12 I give my new phone a score of 8 out of 10.
63 people found this helpful
lynn blasey –
5.0 out of 5 stars
great phone
This phone is great – the touch screen is quick, it processes webpages and apps with ease. The size is ideal and fits comfortably in my back pocket or a small purse. This phone doesn’t come with an audio jack so we had to get some adapters that plug into the power spot so we can stream music through the phone in the car which was an easy fix. The battery lasts a while and I often have tons of apps open at the same time without slowing anything down. I take a ton of pics and videos (the quality of both is really great) and haven’t had an issue with storage space yet which is super awesome – I do back up all my images/video to google photos though just in case, I’ve lost way too much media over the years to keep it only on my phone. When taking a screenshot, there is a nice pop-up option that allows you to crop it or make edits right away, I use this function regularly and really appreciate having the option.I use it for work functions as well and can easily switch between multiple email accounts and google drive folders – downloading and opening documents is a breeze and its enhanced my ability to work remotely and on the go.As a public figure, I installed google voice so I can have a more personal and more public number and the phone handles both with ease. I also use signal, discord, facebook messenger, and whatsapp regularly to communicate with people all around the world.I love the keyboard function that allows me to switch between languages and daily switch between arabic and english with ease – sometimes in the same text, comment, or email.
9 people found this helpful
MELODY ASHMELODY ASH –
4.0 out of 5 stars
UPDATE: FIXED IT! HOW DO I REMOVE AND PREVENT REMOTE ACCESS TO MY THIS DEVICE
UPDATE:I DID A FULL FACTORY RESET AND I KNOW LOVE THE PHONE!!!! I don’t know if it was.properly unlocked or not, because it was a t-mobile phone and that it the service I already have, so I may have just been lucky. I recommend doing the factory reset if you get a phone like this for your own safety. But the phone is awesome!!!HOW DO I REMOVE AND PREVENT REMOTE ACCESS TO MY THIS DEVICE?It just arrived today and looks beautiful! I know it is refurbished and should be unlocked. But I am not putting a SIM card in until I can remove this remote access. I am not gonna put personal information on this phone that others can access. PLEASE HELP and I will raise my review score.
6 people found this helpful
Jarely Martinez –
5.0 out of 5 stars
Great Phone!
Phone works wonderful! Came as described, works great with my network carrier and easy to use. Shipping was fast and well packaged. Overall, a pleasant experience! Will be buying again from this seller.
2 people found this helpful
Ed P. –
4.0 out of 5 stars
Mostly as described
They say there will be no cosmetic damage visible from 12 inches away or more, but there is a very tiny hairline scratch on the screen that I can see very clearly from 12 inches+. I can also see a minor blemish on the back. I took away one star, but the damage was really small. I had to take away something but can’t take away 1/2 star. They included a USB-A charger that works but charges pretty slow. Overall, I’m happy. The few negatives are not worth a return.Update: I had to return it because it had a bad camera. It took almost 2 weeks to get the replacement, however the replacement was in absolute pristine condition. I could not see a single blemish no matter how much I tried. It also works well so far. Still mostly happy. It’s a still good phone for the money in 2023 if you get one in near new condition.
14 people found this helpful
Jahnel PoyserJahnel Poyser –
4.0 out of 5 stars
My mom love it already ❤️❤️🥰🥰🥰
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I bought this phone for my mom and I think she’s gonna love it 🥰🥰🥰❤️❤️❤️
One person found this helpful
M. Aquino –
5.0 out of 5 stars
VERY Impressed. Def a HUGE upgrade from my old HTC U11
I started getting notices from Sprint/TMobile that I needed to upgrade my phone to a 5G compatible phone by the end of the year. I went to the store and even though I had not upgraded my phone in 4 years there was no offers/discounts ( days of subsidizing phones really are dead but dang ). There was absolutely zero offers. Even the basic Samsung A32 was no longer offered as a free phone.I am not cheap but I am simply not willing to pay $800+ for a phone that will be outclassed in a few months.Started looking on Amazon for refurbished phone and the seller Last Of The Loot had the S20 FE for $400. Having read reviews from other buyers I knew was still rolling the die with complaints about scuff marks ( Not from that seller in particular but from refurb phone in general. I can accept cosmetic stuff since a refurb just means it functions to spec and blemishes to the case are something you can expect ), the phone being reported as stolen, the previous owner still owned money so it could not be unlocked, cracked screens, etc.I got this phone and when I opened the box it looked like it had never been used. Screen and case were pristine. It came with the owner’s manual and a 15W charger. I know some people complain about that but this phone charges pretty fast and has pretty good power management so unless you are watching 4K videos all day or treating it as a portable game console the charge rate is really good IMHO. I don’t have a wireless charger but am looking into it now.Phone is quite responsive in all aspects and the screen is simply gorgeous to watch videos on. Sound on the two speakers ( one at the top facing towards you and another at the bottom facing down ) is simply phenomenal. I had an HTC One when back in the day and I thought that sounded good. The difference in sound quality, volume and range of frequencies you can hear in the highs, mids and lows is like comparing $20 radio to surround sound.I have not delved into all the options in detail but I love the face unlock and fingerprint unlock options to secure your phone. Can’t say too much about the camera yet since I have never been much of a picture taker but what I have seen so far it will definitely satisfy the average joe.Have used this phone as my daily driver for about 2 months now and have no had any issues whatsoever. I know that if you read some reviews and compare it to the S21 to upcoming S22 or S21 FE it will be another huge jump in performance and features but this looks like it will keep me chugging along for the next several years. If you want a newer phone but are on a budget or like me, you just find $1000+ for a phone to be ludicrous, this is good combination of price and performance.
40 people found this helpful
Bruce Vautherot –
5.0 out of 5 stars
Great phone for the money
Great phone! Love the many options the camera has to take pictures and video using gestures, screen, button, or voice. It has Bixby which is a great way to use your voice to get things done on the phone, like taking a screenshot. Lots of storage. Great Samsung apps. It was easy to transfer everything from my old phone and connect it to my provider without having to go into a store and pay a fee.
One person found this helpful
kremon –
5.0 out of 5 stars
Just like how it was advertised!
Been using this phone for a couple of days now and I’m really happy for my purchase.
One person found this helpful
Claffy –
4.0 out of 5 stars
Good
Good
One person found this helpful
Nikki –
2.0 out of 5 stars
Be Picky About Refurbished Phones
The phone is fine, does it’s job. I’m not a heavy user. Calls, texts, simple browsing.It still seems to want to be a Verizon phone – I’ll have to figure out how to handle that on my own. For now, my voicemail is finicky and the phone is constantly downloading nonsense apps without my input. (So many games!)I’m no stranger to buying refurbished unlocked phones. I’ve been doing it for years, this is the first time I’ve gotten a bit burned on it.It could have been prevented, though. If you’re looking to buy, be very picky about the condition the phone comes in and immediately request a refund.Before I ever started the phone up, I noticed a small crack in the top of the screen and excess glue around the bezel. I figured it was fine, I’d ignore that and go on. Chalked it up to the cost of getting a refurbished phone.Don’t do that.I should have immediately contacted the seller (PDI Mobile) at that point.Since then, the screen has cracked considerably despite having not dropped it. It went into my pocket, uncracked, and came out of my pocket cracked. I had a simple protective cover on it. I have never in my life cracked a phone screen.I assume the cheapest screen available was used to replace the original. It’s a good way to cut the costs down.Despite ignoring the first issues, I was well within Amazon’s return window at that point and the seller refused. I contacted Amazon customer support, they escalated it to the seller, and the seller again refused.Currently rocking the phone with a piece of scotch tape on the screen so the glass doesn’t splinter off into my finger. Classy!So, be picky. And maybe steer clear of phones sold by PDI Mobile.
One person found this helpful
Amazon Customer –
5.0 out of 5 stars
Looks brand new.
Exceeded my expectations and performance as expected. Great grandson was tickled upon opening it.
One person found this helpful
Tom H. –
5.0 out of 5 stars
great value
Looked like new. Have not tried finger or facial recognition. I would recommend at this cost
One person found this helpful
yawzah –
5.0 out of 5 stars
Great deal
Just tecieved so hoping all goes well, has a $ back guarantee so that’s a plus! Great condition
One person found this helpful
Oleg –
4.0 out of 5 stars
Good quality and came looking new
Really good quality without a single scratch. Sim card slot was stuck which was stressful and annoying to take care of unfortunately, would give it 5 stars if it wasn’t for that.
One person found this helpful